In the outskirts of London, Portuguese couple and parents of three, Bela and Jota, struggle to make ends meet. When a misunderstanding arises at school with their deaf daughter, the British social services grow concerned for the safety of their children. The film portrays the tireless battle of these immigrant parents against the law to keep their family together.
In the London suburbs, Bela and Jota face serious difficulties when "social services" raise concerns about the safety of their three children. The 7-year-old daughter's deafness triggers a process in the system that seems to go on forever.