Meet Lauren, a Christmas enthusiast who has turned her love for the holidays into a career. When the aristocratic Anderson family hires her, her mission is clear: making Christmas into a magical event for them. Lauren's resolve doesn't change the fact that she is intimidated by such nobility, but she finds an ally in the family housekeeper. Joyce knows the Andersons in and out - and points Lauren to their handsome son James, who should know all about the family traditions. In the middle of closing a business deal, he feels hassled at first, but Lauren is persistent. As she rekindles happy childhood memories, James is infected by her Christmas spirit. Love is in the air - until Maryam, his old childhood friend, enters the scene.
A woman and her best friend think they landed the job of their dreams by giving people a great Christmas until they get a client who doesn't feel the same way.