Jules Claus doesn't like Christmas. After his father died last year, he no longer wants anything to do with it. While his mother is working, Jules is spending lots of time in his grandfather's toy shop. One day he finds a magic snow globe, which takes him to the farthest parts of the world. He discovers something out of the ordinary: His grandfather is the real Santa Claus. The tradition has been in the family for years and years, and now that his father is no longer there, grandfather Claus has taken on this job once again.
After discovering his grandfather is Santa Claus, Jules has to help him deliver his presents all around the world. But Jules' hatred for Christmas might make that more difficult than Santa thought.