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Itil V4 Foundation Essentials For It Service Excellence DevCourseWeb

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Files:
  1. Get Bonus Downloads Here.url 182 bytes
  2. 1 - Course Introduction and Overview.mp4 25.0 MB
  3. 2 - What is ITIL and Why is it Important.mp4 26.9 MB
  4. 3 - Evolution of ITIL From v3 to v4.mp4 37.6 MB
  5. 4 - Key Concepts and Principles of ITIL v4.mp4 33.5 MB
  6. 10 - 4th Dimensions.mp4 8.1 MB
  7. 11 - The ITIL Service Value System SVS.mp4 15.4 MB
  8. 12 - Service Relationships and Service Value Chains.mp4 34.8 MB
  9. 5 - Introduction to Service Management.mp4 27.4 MB
  10. 6 - The Four Dimensions of Service Management.mp4 58.5 MB
  11. 7 - First Dimensions.mp4 12.8 MB
  12. 8 - 2nd Dimensions.mp4 18.1 MB
  13. 9 - 3rd Dimensions.mp4 18.5 MB
  14. 13 - Service Strategy Overview and Key Concepts.mp4 24.0 MB
  15. 14 - Service Design Overview and Key Concepts.mp4 18.2 MB
  16. 15 - Service Transition Overview and Key Concepts.mp4 36.3 MB
  17. 16 - Service Operation Overview and Key Concepts.mp4 23.9 MB
  18. 17 - Continual Service Improvement Overview and Key Concepts.mp4 31.3 MB
  19. 18 - Introduction to ITIL Guiding Principles.mp4 38.9 MB
  20. 19 - Focus on Value.mp4 33.5 MB
  21. 20 - Start Where You Are.mp4 49.6 MB
  22. 21 - Progress Iteratively with Feedback.mp4 65.7 MB
  23. 22 - Collaborate and Promote Visibility.mp4 49.8 MB
  24. 23 - Think and Work Holistically.mp4 29.7 MB
  25. 24 - Keep It Simple and Practical.mp4 36.4 MB
  26. 25 - Optimize and Automate.mp4 61.8 MB
  27. 26 - Overview of ITIL Practices.mp4 57.0 MB
  28. 27 - Service Level Management.mp4 40.7 MB
  29. 28 - Incident Management.mp4 27.6 MB
  30. 29 - Problem Management.mp4 11.2 MB
  31. 30 - Change Control and Release Management.mp4 37.8 MB
  32. 31 - Service Request Management.mp4 18.5 MB
  33. 32 - Service Desk.mp4 15.0 MB
  34. 33 - Continual Service Improvement.mp4 11.5 MB
  35. 34 - Overview of the ITIL v4 Foundation Exam.mp4 8.2 MB
  36. 35 - Course Recap andFinalThoughts.mp4 7.0 MB
  37. Bonus Resources.txt 386 bytes

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